At Furniture USA, we offer one low flat rate of $79 white glove delivery locally.You can check your location here. The specific cities which qualify for the $79 shipping promotion are: Sacramento, Elk Grove, Rancho Cordova, Citrus Heights, West Sacramento, Fair Oaks, Stockton, Davis, Auburn, Tracy, Modesto and more... We reserve the right to choose the best method of shipment on all orders that qualify for this promotion shipping. You can expect a Curbside delivery for any orders that are delivered outside of the areas mentioned. If you are interested in White Glove delivery, an additional fee will be applied.

Furniture USA has the right to cancel the delivery to locations with limited, delayed or difficult access (restricted city zones requiring permits or special equipment, customers with unique access, camps, construction sites, churches, country clubs, estates, farms, jails military installations, mini storage units, schools, universities). We reserve the right to choose the best method of shipment on all orders. Please call 916-681-7936 for further questions.

Excluded Items:

International, Alaska, and Hawaii Orders:

At this time FurnitureUSA.com does not offer shipping to Hawaii, Alaska and outside of the United States. If you are an overseas customer and would like to make a purchase, please call us at (916) 681-7936.

Pick Up:

Warehouse location: 6700 Mack Road Sacramento, CA 95823

Pick Up Hours:

Monday to Saturday: 10am to 7pm
Sunday: 11am to 5pm
Tuesday: CLOSED

We offer assistance loading the furniture but don't forget to bring blankets and ropes to secure the items. Click here to get Mapquest Directions to our warehouse. Click here to get a delivery quote for your purchase.

Minimum Order:

There is no minimum order at Furniture USA Orders shipped via freight line to a residential address are strictly delivered curbside. The freight company will typically assess additional fees for any delivery beyond normal curbside delivery. Our fees do not include any deliver service beyond curbside. Customers are responsible for any extra charges incurred for any extra services such as white glove delivery. In addition, customers are responsible for additional charges incurred due to missed delivery appointments or re-deliveries.

When will I get my order?

Processing your order is our #1 priority. All orders are shipped within 1 - 2 business days after they are placed on Furnitureusa.com. Shipping then takes between 2-4 weeks to arrive to your house. If items are out of stock, we will notify you regarding the approximate ship date. Most items require assembly.

Order Tracking:

We offer two convenient ways in which to track your order: Click on the 'My Account' tab on the home page of our website. After logging in, click on Order Status. Locate the order number that you would like a tracking number for and click that orders View button. Here you will be able to view all information, including tracking numbers on all orders. Contact Customer Service.

Returns:

Please contact Customer Service for a Return Authorization Code and further shipping instructions. Please note that for undamaged items, shipping costs are non-refundable and you are responsible for the shipping costs incurred to return items to our warehouse. Please click here to view our Full Return Policy and more detailed instructions